Cindy S. Lee MD, Presenter: Nothing to Disclose

Ryan Woods MD, MPH, Abstract Co-Author: Nothing to Disclose

Brian David Gale MD, Abstract Co-Author: Board Member, SaferMD, LLC

Paul G. Nagy PhD, Abstract Co-Author: Nothing to Disclose

1. To demonstrate the value of radiologists, the ACR Imaging 3.0 campaign has asked us to take on more leadership and consultation responsibilities, and concentrate on value-based practice. Effective communication skills with the referring clinicians and patients are the key to our future success. 2. Viewers will be able to take the Radiology Communication Quiz to find out how effective their communication skills are and receive suggestions on how to improve.

1. Why is effective communication essential for radiologists in ACR Imaging 3.0? 2. Benefits of Effective Communication • Improved safety. • Improved quality of care and patient outcomes. • Improved patient and family satisfaction. • Enhanced staff morale and job satisfaction 3. Examples to illustrate 5 components of effective communication • Complete • Concise • Concrete • Clear • Accurate 4. Literature review: Pitfalls in Communicating Effectively 5. The Radiology Communication Quiz • How good are your communication skills? • Score interpretation and suggestions for future improvements

http://abstract.rsna.org/uploads/2014/14016301/14016301_ap6c.pdf

Lee, C, Woods, R, Gale, B, Nagy, P, ACR Imaging 3.0 Preparedness: How Good are Your Communication Skills?.  Radiological Society of North America 2014 Scientific Assembly and Annual Meeting, - ,Chicago IL. http://archive.rsna.org/2014/14016301.html