1) Discussion around the definition of waste (muda) in quality management. 2) Characterizations of types of waste. 3) Examples of radiology quality improvements projects for each type of waste. (This course is part of the Quality Improvement Symposium)
Quality improvement is not just preventing unnecessary harm to patients. Quality Improvement is creating an environment where optimal patient care is consistently delivered. Waste a defined in lean quality management is defined as any activity that consumes resources without creating value to the end customer. The types of waste can help someone think about opportunities for improvement for a quality improvement project.
Nagy, P,
The Egregious 8-Getting Rid of Waste (and Non-value Added Activities) in Radiology. Radiological Society of North America 2014 Scientific Assembly and Annual Meeting, - ,Chicago IL.
http://archive.rsna.org/2014/14002413.html
