Paul J. Chang MD, Presenter: Co-founder, Stentor/Koninklijke Philips Electronics NV Technical Advisory Board, Amirsys, Inc Research Contracts, Koninklijke Philips NV Medical Advisory Board, lifeIMAGE Inc Medical Advisory Board, Merge Healthcare Incorporated

1) The technical steps required to develop and implement dashboards and scorecards (including data/state aggregation, semantic normalization, modeling, data mining, and presentation) will be discussed. 2) Specific strategies and technologies that can be used to create dashboards and scorecards (including HL7, DICOM, ETL, web services, and SOA) will be illustrated. 3) Strategies to create a sustainable and agile architecture to support advanced business intelligence and analytics (BIA) tools will be explored. (This course is part of the Leadership Track)

Current and near future requirements and constraints will require radiology practices to continuously improve and demonstrate the value they add to the enterprise. Merely “managing the practice” will not be sufficient; groups will be required to compete in an environment where the goal will be measurable improvements in efficiency, productivity, quality, and safety. Although the phrase “one cannot improve a process unless one can measure it” is a familiar platitude, it is an increasingly important and relevant concept. The proper leveraging of formal Business Intelligence and Analytics (BIA) is a critical, absolutely essential strategy for any radiology group. Although currently underutilized, concepts such as Key Performance Indicators (KPIs), tactical dashboards, and strategic scorecards, should be familiar tools for radiology groups attempting to “navigate disruption.”

Chang, P, Business Intelligence and Analytics in Radiology: Scorecards, Dashboards, Big Data, and Beyond.  Radiological Society of North America 2014 Scientific Assembly and Annual Meeting, - ,Chicago IL. http://archive.rsna.org/2014/14000874.html